Privacy Policy

1. Who We Are

Bridge Corporation operates the Baobab app. We do not assert any payment, banking or investment licence or verified physical address on this page. Regulated services and provider arrangements remain subject to market-specific approvals and disclosures. For questions about the handling of your data, use in-app support; see Support and complaints.

2. Data We Collect

3. Legal Basis for Processing (GDPR)

• Contract performance — processing your transactions and operating your wallet
• Legal obligation — KYC, AML, fraud reporting, OFAC/sanctions screening
• Legitimate interest — fraud detection, security, product improvement
• Consent — marketing communications (you can withdraw any time)

4. How We Use Your Data

• Processing payments, transfers, and currency exchanges
• Verifying your identity and preventing fraud
• Screening against OFAC/UN/EU sanctions lists
• Sending security alerts (e.g. new device login notifications)
• Providing AI financial coaching and spending insights
• Meeting requirements applicable to a feature where it is available
• Improving and personalising the app experience

5. Data Sharing

Data may be shared as needed to operate the app, process a requested service or comply with law, including with:

• Service providers — infrastructure and identity-check providers used for the relevant feature
• Payment providers — only when a live integration is enabled for your market and requested transaction
• Authorities — where disclosure is legally required

6. International Transfers

Your data may be processed outside your country. International transfers of personal data must follow the safeguards required by applicable law. Contact in-app support for information about a specific transfer.

7. Data Retention

Retention varies by data type, purpose, applicable law and any legal hold. We do not promise automatic deletion of identity documents or selfies after a fixed period. Request information or deletion through in-app support; some records may need to be retained by law.

8. Your Rights

Depending on your jurisdiction, you have the right to:

• Access — request a copy of all data we hold about you
• Rectification — correct inaccurate data
• Erasure — "right to be forgotten" (subject to legal retention requirements)
• Portability — receive your data in a machine-readable format
• Restriction — limit how we process your data
• Object — opt out of certain processing (e.g. marketing)
• Withdraw consent — at any time for consent-based processing

Use in-app support to request access, correction or deletion. We will handle the request under the rules applicable in your jurisdiction; do not send sensitive documents by email unless requested through a secure channel.

9. Security

• Use a unique password and enable available additional authentication options.
• Security controls are under review; no system can guarantee protection against every breach.
• Report suspicious account activity promptly through in-app support.

10. Cookies & Tracking

The web app may use session storage and cookies to maintain sign-in and preferences. Browser controls can manage cookies, although blocking essential storage may prevent sign-in.

11. Children's Privacy

Baobab accounts are intended for adults. If you believe a minor created an account, contact support.

12. Changes to This Policy

We will communicate material changes as required by applicable law and publish the current policy here.

13. Privacy complaints

Submit privacy concerns through in-app support. Depending on applicable law, you may also lodge a complaint with your local data protection authority. This page does not claim supervision by a financial regulator.